Resume – Brooke Baker

Brooke Ashley Baker

[email protected] | www.linkedin.com/in/brooke-a-baker

Master of Science | Brandeis University GPS, 2023 – Present

Bachelor of Business Administration | Gonzaga University, 2020 – 2022

Spokane, Washington

Business Administration | Northern Virginia Community College (NOVA), 2018 – 2020

Annandale, Virginia

YouTube Producer – Groovy Gavin LLC (May 2024 – Present)

Remote

Conducts research on topics, locations, and individuals, providing summaries and bullet points for the YouTuber’s reference during filming, thus streamlining the content creation process.
Sources and procures props, costumes, and equipment required for video production, ensuring adherence to quality standards and budget constraints.
Facilitates communication with vendors and stakeholders to schedule appointments and manage logistical aspects for the YouTuber.
Initiates phone calls to gather location details, address inquiries, and provide necessary information to support the YouTuber’s needs.

Marketing Coordinator – DQS Inc. (January 2023 – May 2024)

Remote

Contributes to the enhancement of website SEO by updating metadata and optimizing internal/external links
Monitors and manages DQS Inc.’s social media presence on LinkedIn, Facebook, and Twitter platforms
Assists in the development and maintenance of website content, including service descriptions, benefits, event listings, and blogs
Translates web pages and other marketing materials into a U.S. English style and tone
Prepares comprehensive reports and in-depth analysis of key performance indicators (KPIs) for senior management
Creates and distributes a quarterly newsletter to update customers on company news and provide valuable insights

Graphic Designer – Golden Rule Wealth (May 2022 – November 2022)

Remote

Developed engaging visual content such as graphics, guides, and worksheets using Canva for online and social media marketing campaigns
Ensured consistent branding by updating graphics and banners on social media platforms

Digital Marketing Intern – Castellan Solutions (May 2021 – April 2022)

Remote

Identified and resolved data errors in Pardot & Salesforce to maintain accurate customer information
Optimized the customer experience by creating customized Drift chatbots for website pages
Reviewed content pieces for grammatical errors and inconsistencies prior to publication
Conducted thorough keyword and positioning research using SEMrush to enhance SEO efforts
Generated custom reports, lists, forms, and dashboards in Salesforce to support marketing initiatives
Maintained the marketing database and ensured lead sources and contact information were kept up-to-date and accurate
Created email templates in HubSpot and Pardot to send to prospects
Effectively managed multiple tasks and remained organized using Trello

Dog Walking Business Owner – Beltway Barks (October 2018 – July 2020)

Alexandria, Virginia

Founder of “Beltway Barks”; a full-service dog walking/pet sitting business in Northern Virginia
Provided tailored pet services; dog walking, feeding/medicating, training, and house sitting
300+ walks; 12 regular clients; delivered unique owner reports specifying pet health and wellness status

Prime Now Associate – Amazon (May 2020 – July 2020)

Springfield, Virginia

Filled Prime customer orders with speed and accuracy and prepared them for delivery
Received, stowed, picked, slammed, and sorted items for customers’ orders in various time-sensitive environments (ambient, chiller, and freezer)

Short-Order Cook – Panera Bread (December 2017 – October 2018)

Kingstowne, Virginia

Setup and stocked stations and prepared customer orders with accuracy and efficiency
Instructed and guided new trainees; frequently opened and closed restaurant

6sense – Fundamentals of Next-Gen Marketing Certification (2022)

ZoomInfo – Certification for Marketing (Issued Jun 2021)

Google Ads – Display Certification (Issued April 2022)

HubSpot Academy – Growth-Driven Design (Issued October 2021)